Why Buying HVAC Parts Through Amazon Or Unauthorized Dealers Is Not A Good Idea

Why Buying HVAC Parts Through Amazon Or Unauthorized Dealers Is Not A Good Idea

When you need to purchase HVAC parts, do you go to a local HVAC company or do you go to Amazon and other online stores? We know it is tempting to buy from any online sites thinking that it can cut back the cost. But beware – statistics show in most cases it ends up costing more money NOT using a local HVAC Company to supply parts.  As some have said cheap always costs more in the long run, especially in the case of your HVAC unit.  Here are some pitfalls of deciding to buy parts through Amazon or other unauthorized dealers online.

  • Expectation vs. Reality

What you see is not always what you get. At times, electronic images can be misleading and tricky.  There is no way to tell if the part is new or has been sitting on the shelf for years. This is one reason why buying parts or equipment online is not a smart idea. Buyers have received non-working units, with parts missing.   When using a local HVAC Company you have the capability of inspecting the equipment or part with them before making an investment to improve your home’s comfort.

  • Fraudulent Sales Schemes

Some sales strategies like the cliché “30-day free trial” are attempts to trick customers like you. Do not fall victim to these sales schemes by limiting yourself of making purchases from websites, especially when your HVAC system is concerned. Frauds are everywhere online so be vigilant of any suspicious offers. When using a local HVAC Company you are dealing with someone face to face.  

  • Unsecured Payment Options

Online payments are never a good idea as cybercrimes may happen anytime. One disadvantage of buying parts through websites like Amazon is limited use of cash. Almost all payment transactions are asking for bank account or credit card details which raise privacy and security issues. Even the most popular online dealer may be unreliable when money is concerned. Why risk the exposure of online payment when it can be avoided? When using a local HVAC Company all forms of payments are available, including cash. 

  • Kiss Goodbye to Warranty

Purchasing HVAC parts through online shops does not promise any long term warranty and you usually have to pay for the part and hope to get reimbursed later. It is usually a VERY difficult process to get reimbursed for your additional costs, if you get reimbursed at all.  When using a local HVAC Company they purchase the part themselves and get reimbursed – not you the homeowner!

  • Delayed Deliveries

Delays in shipment or deliveries are one reason why you should never attempt to purchase HVAC parts via online dealers like Amazon. Although the ordering process may not take more than 10 minutes, the drawback is that the product may arrive at your doorstep in 2 to 3 weeks. It is frustrating especially when you need the items ASAP. Plus, you also risk the possibility of the part being damaged during transit. Then having to start the process all over again. When using a local HVAC Company reduces this possibility dramatically.

  • It may be illegal

According to the EPA, refrigerant sellers must verify that the buyer is a certified technician with an EPA card.  If you answer yes to the question that you are certified, you may put yourself at risk should the EPA question the sale of refrigerant.  https://www.epa.gov/section608/refrigerant-sales-restriction

  • It may be difficult to find installation

If you decide to purchase HVAC parts or equipment online, it may be difficult to find a company to perform installation.  Companies can be reluctant to install refrigerant or parts that they do not purchase and who can blame them?  If a piece of equipment is installed and does not work, since the company did not purchase the equipment, they cannot guarantee that the equipment will work.

Don’t risk your investments! If you are purchasing HVAC parts or equipment, go directly to your trusted heating and cooling company. Call our experts at Harkins Air Conditioning, Heating & Controls today.